Is ChatGPT sending your customers to a competitor?
We ask ChatGPT the questions your buyers ask, in their language, and count who gets named. Then we fix what keeps your shop out of the answer, and show you the before and after.
How it works
Who ChatGPT names instead of you
0 of 16 ChatGPT answers to buyer questions in its category named this shop. The most-named competitor appeared in 12 of 16.
| A buyer asks ChatGPT (in French) | Named instead | This shop |
|---|---|---|
| Where to buy organic, fair-trade coffee beans delivered in Belgium? | Oxfam, MediaMarkt, Carrefour, Malongo | 0 of 2 |
| Which coffee bean subscription should I get in Belgium? | Andy Roasters, OR, Caffenation | 0 of 2 |
| Best coffee roaster in Belgium? | MOK, OR, Caffenation, Wide Awake | 0 of 2 |
Asked about the shop by name, ChatGPT recommends it. The trouble is that buyers don't ask by name. The shops ChatGPT does name have published their facts plainly: starting price, delivery time, free-shipping threshold, subscription terms. That gives it something to repeat.
Logged-out ChatGPT, web search on, each question asked twice, 13 Oct 2026. Answers vary between runs. Competitor names are ChatGPT's own output.
Prices
Start free. Most shops that want the changes made for them take the Fix Pack.
Free mini-audit
- 16 ChatGPT answers about your category, in your language
- Who is named instead of you
- What ChatGPT says about you by name
- 2–3 fixes, checked against your site
Fix Pack
- Full audit: 40 buyer questions, each asked twice, on ChatGPT and Perplexity, in up to 2 languages
- We make the changes: page titles, product and organisation data, FAQ and collection copy written on your buyers' questions, wrong facts corrected
- 3 listing requests to the guides ChatGPT reads in your category
- Before/after re-check at day 30
- Month 1 of CitedBy Monthly included
Changes live within 7 days of access, or a full refund. If you're not named more often at the day-30 re-check, we keep working for another 30 days at no charge.
Buy the Fix Pack, €390We take 5 Fix Packs a month.
CitedBy Monthly
- Your buyer questions re-run every month on ChatGPT and Perplexity
- Who gained and who lost, competitor by competitor
- Alerts when an assistant gets a fact about you wrong
- 2 changes made for you every month, plus 1 listing request
- One-page report in your language
- Cancel anytime
Secure checkout by Stripe. Your receipt shows our operating company, Resale IQ.
FAQ
Can you guarantee ChatGPT will recommend us?
No. Nobody controls what an assistant answers. We guarantee the work: changes live within 7 days of access, and if your count doesn't rise at the day-30 re-check, we keep working another 30 days at no charge.
Do you need access to my shop?
For the Fix Pack, yes: a Shopify collaborator request or a CMS login, so we can make the changes. If you prefer, we send every change as ready-to-paste files and you apply them.
Why not just use a tracking tool?
Trackers tell you whether you show up. They don't rewrite your pages, fix wrong facts or ask the guides ChatGPT reads to list you. That work is what you pay us for.
Which languages?
Up to 2 of English, French, Dutch, German, Spanish, Italian and Portuguese.
How fast?
The mini-audit arrives within 2 business days. Fix Pack changes go live within 7 days of access, and the re-check is at day 30.
Is Monthly a contract?
No. It's billed monthly. Cancel anytime by replying to any report.
See where you stand, free
Send your shop URL and get 16 ChatGPT answers about your category, who is named instead of you, and 2–3 fixes.
Get a free mini-audit